SANASA Life Resumes Full Business Operations with Renewed Commitment to Customers and Stakeholders

SANASA Life Insurance has officially resumed full business operations following the lifting of the temporary regulatory suspension by the Insurance Regulatory Commission of Sri Lanka (IRCSL), marking the beginning of a new chapter focused on strengthening Stakeholder Confidence, delivering exceptional Customer Service, and driving Sustainable Business growth.

Following the completion of the regulatory requirements outlined by the IRCSL, the Company has resumed full operations and continues to remain committed to upholding the highest standards of Governance, Regulatory Compliance, and Customer protection while continuing to create long-term value for all stakeholders.

Throughout the period of the temporary suspension, the Company continued to honor valid claims and provide uninterrupted service to its existing Policyholders, reaffirming its unwavering commitment to Customer protection and Service excellence.

With full insurance operations restored, the Company is committed to supporting its Policyholders, empowering its Sales force, strengthening relationships with Insurance brokers, Banks, Financial institutions, corporate partners, and continuing to serve communities across Sri Lanka through the trusted SANASA society network.

Commenting on the Company’s renewed focus, Chief Executive Officer, Mr. Nuwanpriya Gunawardena, stated:

“Today marks an important milestone for SANASA Life as we begin a new chapter with renewed focus and commitment. We extend our sincere appreciation to our Policyholders, Sales force, Business partners, the SANASA movement, and every Stakeholder who stood by us with patience, confidence, and unwavering support during this period. Our focus remains firmly on strengthening relationships, enhancing customer value, and delivering sustainable growth while remaining true to the values that have guided us for more than three decades.”

As part of its renewed growth strategy, SANASA Life will implement a series of nationwide initiatives aimed at reconnecting with customers and business partners, re-energizing its distribution network, enhancing customer engagement, and expanding access to affordable and reliable life insurance solutions. The Company will also strengthen its communication and community engagement efforts to reinforce trust and deepen relationships across its stakeholder network.

Backed by the strength of the SANASA movement and a proud legacy spanning more than three decades, SANASA Life remains committed to protecting Sri Lankan families through trusted, community-focused life insurance solutions. With renewed confidence and a clear vision for the future, the Company is well positioned to build stronger partnerships, create lasting value for its stakeholders, and continue contributing to the financial security and wellbeing of communities throughout Sri Lanka.